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Summit Waterproofing Solutions Reviews

Reviewed By: Karen D.

Location: Warrenton, VA

December 19th, 2023 00:00:00 am

Comment I highly, highly recommend Summit Environmental Solutions! I’m in my mid seventies and was badly taken advantage of by the company I originally hired before finding Summit. The company I originally hired led me to believe I needed to do far more work than necessary. I own a 4100sf commercial building that had spot mold growth in the 3400sf crawlspace, spot mold growth in the basement and after a hard rain, water would penetrate into the basement where the concrete floor and cinder block walls join. My son usually helps me when I need to hire a contractor but he was travelling at the time so I was on my own. The mold issue was brought to my attention by the tenant at the time because one of his employees who was very sensitive to mold had to make a trip to the doctor. As you can imagine, this was a very concerning and stressful situation for me and given my lack of knowledge pertaining to mold and my mental state at the time, I was vulnerable to being taken advantage of. When my son returned from his travels he looked into the situation and thankfully it was shortly after the work commenced and not further into the project, as the original company I hired wanted to do costly demolition while not addressing the root causes of the building's problems. After my son assessed the situation, we halted the project and sought a 2nd, 3rd, 4th and 5th opinion. Three of these companies recommended similar solutions to address the building's issues, Summit being one of them. Comparing the companies' representatives that I delt with, Joe Westner from Summit was the most thorough during the site assessment and by far the most knowledgeable. I could write a one page raving review on Joe alone! Joe went above and beyond and that’s an understatement. He was very patient and thoroughly answered our questions and addressed our concerns, in person and over many phone conversations. He did a fantastic job managing my project from start to finish. It’s very rare these days to run across someone that's an expert in their line of work, truly cares and is honest. He is a true gem and Summit is lucky to have him! I had limited contact with Summit’s office personnel but the few times I did, they were very pleasant and accommodating. Summit was surprisingly punctual with their scheduling, commencing and completing the project by the dates they provided. The installation crews were very professional, experienced and their finished product certainly reflects that. The best part about the whole deal is I didn't have to pay a premium for the premium service and finished product I received. After getting the three estimates as close to apples to apples as possible with Joe, Summit's price was extremely competitive. 6 out of 5 stars
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